Microsoft Dynamics CRM

Microsoft Dynamics CRM is a system which helps to organize marketing and customer relationship management (customers attraction, customers service efficiency and quality improvement).

Solution ensures not only the possibility to automate customer relationship management and sales processes, but also organize it in the most efficient way to reach the maximum targeted result. System is appropriate for every business.
The industries, where the most significant result was reached after implementation of CRM:

• Services;
• Tourism;
• Insurance;
• Telecommunication and transport;
• Health care.

Microsoft Dynamics CRM is fully integrated with other Microsoft products (Office, Outlook, SharePoint, Dynamics Ax and Nav etc.) therefore every user can quickly and easy manage information flow. For example synchronize customer's file with related e-mails in Outlook.